Zola Suite Cloud-based solutions Asks the Experts: How Was the Legal Industry Transformed in 2020?

It’s safe to say that 2020 threw us all a curveball. Despite the hardships this year brought, the legal industry rose to the challenge, adapting operations and offering new services to help clients through these unprecedented times. We asked Zola partners to share some of the trends they witnessed in 2020 and how they may affect the transition to cloud-based solutions. I would like to share my responses. 

2020 was a transformative year for many industries, including legal services. What concerns or feedback did you receive from the firms you work with that you hadn’t heard in past years?

The barrier for firms moving to Cloud-based solutions used to be security and functionality.  Over time, these issues were largely been removed.  The new barrier is the subscription mentality.  In the past, you purchased your software license and didn’t upgrade for years.  Now on-premises software has also moved to a subscription model.  Since clients must pay each year, they are more willing to look at Cloud-based solution alternatives.

Do you think we will continue to see a mass migration from on-prem applications to the cloud? Or will it slow down as firms continue to transition back to the office?

Cloud-based solutiions will continue to trend upward.  Cloud-based solution functionality now rivals on-premises software.  Companies are giving up their expensive servers when operating system upgrades or new servers to support the upgrades become necessary for security compliance.

Stay tuned for the follow up article in which we what features are necessary to help law firms navigate 2021? 

Want to see the whole article?  ZolaSuite asked the experts

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